Vizuem
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Privacy & Data Use

This Privacy Policy explains how Vizuem collects, uses, protects, and retains data to provide WCAG-informed scan intelligence, evidence review, Digital Risk signals, assets visibility, exports, and reporting.

Policy summary
Customer data sale
No
Cross-customer sharing
No
AI training on customer data
No
Last updated
January 13, 2026
Plain-language summary: customer operational scan data stays workspace-scoped. Anonymized platform intelligence may support scoring calibration and benchmark context, but it is designed not to identify a customer, site, workspace, user, or scan.

Overview

Vizuem is designed to minimize sensitive data collection while preserving the information customers need to review scan results, export records, monitor posture over time, and understand digital accessibility signals.

We separate customer operational scan data from anonymized platform intelligence. Customer operational scan data supports the customer workspace. Platform intelligence supports aggregate analytics, scoring calibration, and benchmark context when thresholds are met.

Data Classes

Operational Scan Data
Workspace-scoped

Customer-scoped operational data required to run scans, review evidence, generate reports, and support workspace workflows.

  • Scan targets and configured scan scope.
  • Evidence, rule results, severity, implementation context, and scan telemetry.
  • Digital Risk signals, discovered assets, reports, exports, and scan settings.
  • Access-controlled within the customer workspace.
Platform Intelligence Data
Anonymized

Anonymized, aggregated signal data used to support product analytics, scoring calibration, and benchmark context.

  • Aggregated rule prevalence, severity distributions, and score bands.
  • Eligible benchmark snapshots when sample thresholds are met.
  • Excludes URLs, domains, page paths, HTML/content, scan IDs, user IDs, and workspace identifiers.
  • Designed to be non-attributable to any customer or site.
Retention note: operational scan data is time-limited by default. Platform intelligence may be retained longer if it remains anonymized, aggregated, and non-attributable.

How Data Is Used

  • Provide scans, evidence review, reports, exports, scan history, and workspace functionality.
  • Maintain reliability, security, abuse prevention, billing controls, support, and platform operations.
  • Improve scoring calibration and benchmark context using anonymized platform intelligence.
  • Enforce plan limits, access controls, and export authorization.

AI Training Policy

Vizuem does not use customer URLs, page content, evidence, reports, exports, or other customer operational scan data to train public or general-purpose AI models.

Allowed use: anonymized platform intelligence may be used for product analytics, benchmark context, scoring calibration, and service improvement when it remains aggregated and non-attributable.

Data Sharing

We do not sell customer operational scan data. We do not share customer operational scan data across customer accounts.

Customer operational scan data may be processed by subprocessors engaged to provide the Services, subject to confidentiality and security obligations, or disclosed when required by law.

Platform intelligence is anonymized and aggregated. It is not intended to be attributable to a customer, workspace, scan, user, or site.

Retention

Data
Default
Notes
Operational scan data
18 months
Evidence, telemetry, Digital Risk, assets, and workspace context.
Exported reports
5 years
Report artifacts for procurement and documentation workflows.
Audit logs
90 days
Operational auditing for security, support, and abuse prevention.

Retention defaults may vary by plan, feature, or written agreement. When applicable retention periods expire, data is deleted in the ordinary course unless retention is required by law or necessary for billing, security, or agreement enforcement.

Customer Controls

  • Customers define scan targets and configured scan scope.
  • Workspace access controls determine who can view scans, evidence, reports, and exports.
  • Exports are customer-initiated and may be subject to plan limits.
  • Authenticated workspace access is required for full evidence, scan history, and downloadable records.
Claim boundary: Vizuem provides WCAG-informed scan intelligence and evidence context. It provides informational scan context only. Final decisions remain with your team and advisors.

Contact

For privacy, retention, procurement, or data-handling questions, use your account support channel or contact [email protected].

Vizuem
This Privacy Policy describes how Vizuem handles data. Formal terms are governed by the applicable agreement.
Last updated: January 13, 2026